Our Professional Promise
We commit to deliverables that are:
Standards, Certifications & Ethics
We operate to high professional and ethical standards:
Who we work with
Governments, development agencies, donor programs, private agribusinesses, cooperatives, impact investors, and NGOs. We tailor engagement style — from short advisory sprints to multi-year program delivery — to client needs and risk appetite.
Engagement models (flexible)
- Discovery & Fixed-Price Pilot
- 6–10 week diagnostics, recommended for new contexts.
- Time & Materials (T&M)
- Transparent hourly rates with monthly burn reports for iterative work.
- Milestone-Based Delivery
- Ideal for donor-funded projects with clearly defined phases and outputs.
- Result-Linked Contracts
- Blended models where part payment is linked to agreed impact indicators.
- Retainer & Capacity Support
- Ongoing technical assistance and on-demand advisory.
Each contract includes a clear Scope of Work (SoW), payment schedule, change-control process, and exit criteria.
Onboarding — first 30 days
What clients can expect:
Week 0
Contract signature, project kick-off pack, primary contacts established.
Week 1
Rapid desk review and stakeholder mapping; schedule co-design workshop.
Week 2
Co-design workshop (remote or in-person); finalize indicators and data collection tools.
Weeks 3–4
Field mobilization plan, procurement of local enumerators/partners, baseline instruments finalized.
Project governance & delivery cadence
- Steering Committee
- Monthly senior check-ins (client + Aladdin leads).
- Operational Sprints
- 2–4 week work sprints with sprint summaries and deliverables.
- Progress Reporting
- Bi-weekly progress notes + monthly progress report.
- Quality Gates
- Draft → Internal QA → Client review → Final deliverable.
- Change Control
- Documented change requests, budget impact assessments and approvals.
Quality assurance & validation
Deliverables (typical)
Data security & confidentiality
SSL, encrypted storage, role-based access to datasets.
Data processing agreement and option for client-hosted raw data.
Retention and deletion schedules stated in the contract; anonymized public summaries where permission granted.
Pricing transparency & value metrics
Pricing models are transparent and include breakdowns (person-days, travel, local subcontracting, overhead).
Value metrics presented in proposals: expected beneficiaries reached, estimated yield/income improvements where applicable, and cost per beneficiary for donor-funded interventions.
Post-delivery support & warranties
Standard support window (e.g., 90 days) for clarifications and light updates.
Optional support packages: monitoring dashboards, refresher trainings, and scale-up advisory (billed separately).
Correction warranty: minor factual errors in deliverables will be corrected at no additional cost within 30 days.
Escalation & dispute resolution
Clear escalation ladder: Project Lead → Head of Programs → CEO.
Dispute mechanism: mediation followed by mutually agreed arbitration terms in the contract.
Team professionalism & continuous learning
Cross-disciplinary teams combining agronomy, data science, project management and adult learning.
Continuous professional development: regular internal training, external certifications and knowledge-sharing seminars.