Our Professional Promise

We commit to deliverables that are:

  • Evidence-driven: every recommendation backed by data or clearly articulated assumptions.
  • Locally appropriate: solutions designed with and for local stakeholders.
  • Transparent: visible timelines, budgets and decision points.
  • Actionable: outputs include operational plans, tools, and handover for local teams.
  • Accountable: clear KPIs, SLA clauses, and escalation paths.

Standards, Certifications & Ethics

We operate to high professional and ethical standards:

  • Methodological standards: mixed-methods research protocols, ISO-like QA checklists for fieldwork, and peer review for major deliverables.
  • Certifications: team members hold relevant credentials (e.g., PhDs, MScs, PMP, M&E certifications, GIS/data analytics certificates). (List actual certifications on the live site.)
  • Ethical practice: informed consent, anonymization, data minimization and a written Data Governance Policy.
  • Anti-fraud & anti-bribery clause: zero tolerance; contractual warranties for compliance in procurement and field operations.

Who we work with

Governments, development agencies, donor programs, private agribusinesses, cooperatives, impact investors, and NGOs. We tailor engagement style — from short advisory sprints to multi-year program delivery — to client needs and risk appetite.

Engagement models (flexible)

Discovery & Fixed-Price Pilot
6–10 week diagnostics, recommended for new contexts.
Time & Materials (T&M)
Transparent hourly rates with monthly burn reports for iterative work.
Milestone-Based Delivery
Ideal for donor-funded projects with clearly defined phases and outputs.
Result-Linked Contracts
Blended models where part payment is linked to agreed impact indicators.
Retainer & Capacity Support
Ongoing technical assistance and on-demand advisory.

Each contract includes a clear Scope of Work (SoW), payment schedule, change-control process, and exit criteria.

Onboarding — first 30 days

What clients can expect:

  1. Week 0

    Contract signature, project kick-off pack, primary contacts established.

  2. Week 1

    Rapid desk review and stakeholder mapping; schedule co-design workshop.

  3. Week 2

    Co-design workshop (remote or in-person); finalize indicators and data collection tools.

  4. Weeks 3–4

    Field mobilization plan, procurement of local enumerators/partners, baseline instruments finalized.

Deliverable: Kick-off brief with final SoW, timeline, risk register, and communication plan.

Project governance & delivery cadence

Steering Committee
Monthly senior check-ins (client + Aladdin leads).
Operational Sprints
2–4 week work sprints with sprint summaries and deliverables.
Progress Reporting
Bi-weekly progress notes + monthly progress report.
Quality Gates
Draft → Internal QA → Client review → Final deliverable.
Change Control
Documented change requests, budget impact assessments and approvals.

Quality assurance & validation

  • Multi-tier QA: field supervisor checks, data validation scripts, independent peer review for major reports.
  • Reproducible analysis: all code and non-sensitive data are prepared for handover; analytical appendices accompany major findings.
  • Client validation workshops to ground-truth recommendations before finalization.

Deliverables (typical)

  • Baseline / endline surveys, coded datasets, and technical appendices.
  • Strategy & business plans with Gantt timelines and budget sheets.
  • Training modules, participant guides, and facilitator notes.
  • Dashboards and M&E frameworks (Excel/PowerBI/Google Data Studio).
  • One-page policy or operations briefs for decision-makers.
  • Handover pack: SOPs, templates, and capacity transfer schedule.

Data security & confidentiality

SSL, encrypted storage, role-based access to datasets.

Data processing agreement and option for client-hosted raw data.

Retention and deletion schedules stated in the contract; anonymized public summaries where permission granted.

Pricing transparency & value metrics

Pricing models are transparent and include breakdowns (person-days, travel, local subcontracting, overhead).

Value metrics presented in proposals: expected beneficiaries reached, estimated yield/income improvements where applicable, and cost per beneficiary for donor-funded interventions.

Post-delivery support & warranties

Standard support window (e.g., 90 days) for clarifications and light updates.

Optional support packages: monitoring dashboards, refresher trainings, and scale-up advisory (billed separately).

Correction warranty: minor factual errors in deliverables will be corrected at no additional cost within 30 days.

Escalation & dispute resolution

Clear escalation ladder: Project Lead → Head of Programs → CEO.

Dispute mechanism: mediation followed by mutually agreed arbitration terms in the contract.

Team professionalism & continuous learning

Cross-disciplinary teams combining agronomy, data science, project management and adult learning.

Continuous professional development: regular internal training, external certifications and knowledge-sharing seminars.